HIPAA-compliant text messaging apps improve internal communication in health care. They enable medical providers to connect with their colleagues and health care team securely and in real-time.
Many of these messaging apps also allow physicians to communicate with their patients, keeping their data secure and confidential.
Here, we list some of the most popular messaging apps for healthcare, which are also HIPAA-compliant.
pingmd app is one of the most popular HIPAA compliant secure text messaging solutions for healthcare networks.
It is a secure communication tool that enables text, image, and video messaging between healthcare providers, making care coordination and case collaboration easier and more efficient.
Physicians and healthcare providers can use pingmd app for individual and group chats with an unlimited number of collaborators.
The app allows for separation of professional and personal communication. It can also be easily integrated with hospital's EMR/EHR systems.
The app is available for free on Android and iOS.
HipaaBridge app is another popular secure messaging solution for a healthcare with a goal to increase workflow efficiency across the entire care continuum.
Formerly known as HipaaChat, the app provides a secure, healthcare team collaboration that enables clinicians to send text messages to their colleagues, hold video calls with their patients, and share photos and other critical information in a HIPAA-compliant way.
HipaaBridge fully integrates into the Unified Critical Communication Platform by Everbridge, who are also the developers of the app.
HipaaBridge is available for free on iOS and Android devices.
Cureatr is a care collaboration and communication platform for physicians, nurses, and other members of the healthcare team. Similarly to popular social networks, the app allows users to message groups or individuals, however, the communication is secure and private to meet HIPAA standards.
Providers can use Cureatr to freely share patient information, instead of using slower and less secure methods like emails, SMS, or pagers.
Cureatr app is available for Android and iOS. However, to use the app, medical providers must be affiliated with a supported hospital, health system, or Medical School.
If the institution is not listed in the app, users can contact developers to get their institution verified.
DocbookMD app provides HIPAA secure communication, enabling the members of health care teams to collaborate quickly and confidently.
The app enables clinicians to send and receive HIPAA-secure messages and images, including exam images, such as X-rays, EKGs, etc. These images can be attached straight from device's camera and the app doesn't store them on users' device.
Users can set message priority settings to be alerted when a communication is urgent. There are also 'ringback' notifications that inform the sender when their message has not been read.
DocbookMD app can be easily integrated with laboratories, EHR/EMR systems, and call centers.
The app is partnered with medical societies in 42 states and 200 counties.
Users can download it for free on Android and iOS devices.
Cortext app is the secure communication platform for healthcare intended to replace pagers in hospitals with goals to improve care coordination, optimize clinical communication workflows, and improve patient safety and satisfaction.
Clinicians can use the app for secure text and photo messaging with their colleagues (individual or groups), to receive urgent notifications and distinguish them from non-urgent ones, or share and read receipts.
Cortext app supports speech-to-text and usage on more than one device within and out of hospital network, as well as integration with EMR/EHR systems.
The app is available for free download on Android and iOS devices.
Akario Backline App
Akario Backline app is another secure text messaging platform to support HIPAA-compliant communications in healthcare.
It's rich in features developed to significantly improve productivity and patient outcomes while protecting private health information.
Backline app allows clinicians to connect with their peers and share questions, cases, and materials, with an ultimate goal of better care team collaboration, improved productivity, and better patient outcomes.
To improve communication, the app allows adding attachments up to 20MB such as photos, lab results, audio or video files.
Similarly to other secure messaging solutions, Backline app can be integrated into EMR/EHR/HIS systems.
The app is available for free on iOS and Android.
MedTunnel app allows clinicians to exchange private health information that can include documents or messages with their colleagues and patients.
The difference with other similar apps is that MedTunnel platform can be accessed via web browser, a desktop app on Mac or PC, or mobile app.
MedTunnel app works similarly to other secure messaging apps, allowing providers and health care teams to send and receive messages with file attachments, between providers, between providers and patients, and between patients.
MedTunnel app allows users to scan documents using device's camera and turns them into a PDF file ready for sharing.
The app is available for free. It only requires users to register for a unique MedTunnel ID.
Spruce - Care Messenger App
Spruce – Care Messenger is a little bit different than the rest of the apps on this list. How so?
It is intended for both providers and patients allowing them to facilitate secure communication, however with somewhat different features.
Providers can use the app to securely message their team or patients, share documents, video chat with their patients (telemedicine), call their patients from the second line to disguise their personal number, manage payments from patients, and more.
Spruce also allows patients to connect with their provider for secure messaging, digital care and telemedicine. They, however, require a 6-digit practice code from their providers to be able to use the app.
The most important question: Is Spruce - Care Messenger a HIPAA-compliant?
The app developers respond: It depends.
Apparently, the app can be used in a HIPAA-compliant manner, but that's situation-dependent, i.e. the users need to request and sign a business associate agreement (BAA) with the app developers.
Spruce – Care Messenger is available on iOS and Android, as well as on the desktop.