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I didn't use Zicam, thanks be, but I did recently develop temporary post-viral hyposmia (reduced smell/taste) from a mild case of influenza B. First, go to your doctor about this. Your PCP may not have a clue, but they can at least refer you to a specialist (ENT or neurologist) who might.
Google "smell training" and you'll turn up a site in the UK that may be of some help. There are also OTC supplements that can help regenerate damaged olfactory nerves/neurons (or whatever they're called), and/or reduce inflammation in the nasal passages. I have a fair bit of my smell and taste back after almost three weeks, though coffee still has almost no flavor. :-(
It is possible for anosmia or hyposmia to spontaneously resolve, depending on the cause. So I can't absolutely say whether the supplements and smell training helped or not, but at least they aren't causing harm.
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Most people are hear because they used the product, googled did Zicam hurt your mouth, and found the thread. I imagine-like me-they're looking for relief more than a settlement.
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