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Hello there brigida1101,
I am so sorry to hear that your mother has been diagnosed with cervical arthritis. Basically arthritis is the inflammation of the joints and this condition usually results in great amount of pain. Since chantal983 has already explained you the difference between cervical arthritis and cervical spondylosis I believe there is no need to repeat his words, and I hope that you were happy with the answer.
Also, your mother should be aware of the fact that she must communicate with her doctor about everything. All the information she needs she must get from him because it is his duty to provide her with it. It is cool that you are so interested to make difference between these two conditions and that you are so interested to help your mother but include family doctor more.
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