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After reading your post I came to realize that my Biore product must have also been expired! It was an old travel size cleanser that was mixed in with my other travel size products. I looked for an expiry date but there was none.
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Go to their site and scroll to the bottom of the webpage and click on contact us. Fill out the required information and then under the question / comment section describe your concern. Explain that you've had a reaction to the product and they will send a response to your email. They may ask you to fill out a form and from here you will receive a free product. The more people that do this, the better the chance that this product will be recalled. This product should not be on the market!!! Consumers BEWARE!
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Biore Deep Pore Charcol cleanser - bought for my daughter on Sunday and she used it for one morning on the Monday. Woke up today (Tuesday), 24 hours later, with a very red, itchy and sore face. Tried an antihistamine but didn't work. She has seen the nurse and been issued with some tablets to take 4 times a day and cream to help clear it up. Wouldn't be so bad but she is off on holiday to New York on Friday with the school. Will now need to pack medication. Thankfully sorted this out today as wouldn't like to think how much a doctors fee would have been in America. Will be binning this face wash. Nurse said it was because her pores had been blocked for a while and the face wash had cleaned them out making her skin very sensitive especially to the unusually warm sunny weather we had in Scotland yesterday. Skin has been left very sensitive to the sun and concerned as the hot sun in New York won't help it. I'm sure through time her skin will heal but right now it's not great. Will check the bottle to see if it's out of date when I head home later. Reported to Biore through their website contact us page.
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Go to their site and scroll to the bottom of the webpage and click on contact us. Fill out the required information and then under the question / comment section describe your concern. Explain that you've had a reaction to the product and they will send a response to your email. They may ask you to fill out a form and from here you will receive a free product. The more people that do this, the better the chance that this product will be recalled. This product should not be on the market!!! Consumers BEWARE!
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I just used this product 4 days ago and a similar extreme reaction. I broke out in whiteheads all over my face. I went to the hospital and was told to take an antihistamine like benadryl or zyrtec and use a hydrocortisone cream. 90% of the whiteheads disappeared within 24 hours of starting the antihistamine/hydrocortisone. However, I still have red irritated, itchy skin. I saw a dermatologist on day #3, and she recommended using a cetaphil cleanser twice a day for one week, hydrocortisone cream at night, and no makeup/other products for one week. I submitted a complaint on the biore website and received an auto-response with a questionnaire.
This has been a complete nightmare. But as awful as this sounds, I find some comfort in knowing that I was not the only one to experience this.
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